Renegade Insurance LLC, doing business as TruckShield.ai ("we", "us") is a licensed insurance agency. We help businesses shop for insurance and service their policies. This policy explains what personal information we collect through this website and our customer portal, how we use it, and the choices you have.
What we collect
- Contact details: your name, email address and phone number.
- Business details: business name, address, phone, years in business, revenue range, and identifiers such as USDOT and MC numbers.
- Owner and driver details: names, dates of birth, driver license numbers and states, years of experience, and license photos you upload.
- Vehicles and operations: VINs, vehicle year, make, model and value, trailers, cargo, and where you operate.
- Documents you upload: declarations pages, loss runs and other policy documents.
- Public records: when you give us a USDOT or MC number we look up your public registration and insurance filings with the FMCSA.
- Account details: if you create a portal account, your login email and the policies, certificates, claims and documents tied to it.
- Technical data: your IP address, browser type, the pages you use, the ad-click identifiers and campaign tags in the link that brought you here, and a record of the consent you give when you submit a request.
How we use it
- To shop your coverage with insurance companies and prepare applications.
- To contact you about your request and your policies, by phone, text and email.
- To service your policies: certificates, renewals, claims and documents.
- To keep the site secure, prevent fraud, and meet legal and regulatory duties.
Who we share it with
- Insurance companies and wholesale brokers, so they can quote, write and service your coverage.
- Service providers that run the site for us under contract: Cloudflare (website hosting), Supabase (database and file storage), Kaleidoscope (reads the policy documents you upload to fill in your details), and GoHighLevel (where our team follows up on your request).
- Affiliates under common ownership with us, who use it only as this policy allows.
- A buyer or successor if our business is merged, sold or reorganized.
- Authorities, when the law requires it or to protect rights and safety.
- Anyone else only with your consent.
We never share your phone number or text-message consent with third parties for their own marketing.
We do not sell or share your personal information for advertising.
Texts and calls
If you agree when you submit a request, we may call and text you about your request, your policies and our services, including calls that use automated technology, AI-assisted or prerecorded voice. Message frequency varies; message and data rates may apply. Reply STOP to any text to opt out or HELP for help. Agreeing isn't a condition of buying insurance.
Cookies
Cookies and similar browser storage keep you signed in and save your quote as you go. These are strictly necessary. We don't use advertising or analytics cookies. You can review this anytime in .
How long we keep it
We keep your information for as long as we need it to serve you and for as long as insurance record-keeping laws require, then delete it.
How we protect it
Information is encrypted in transit, stored with access controls, and available only to staff who need it to serve you. No system is perfectly secure, so please don't send Social Security numbers through the site. We never ask for them.
Your choices
- Ask to see, correct, delete or get a copy of your information, or to opt out of any sale or sharing, by emailing hello@truckshield.ai. We'll verify your identity before acting on a request.
- Reply STOP to any text to stop texts. Ask us anytime to stop calls or emails.
- Depending on your state, you may have more rights. We will not treat you differently for using them.
Children
This site is for businesses and adults. We don't knowingly collect information from anyone under 18, and we delete it if we learn we have.
Where your information is kept
We store your information in the United States. Some service providers, such as our hosting network, may process it in other countries, and we require them to protect it.
Changes and contact
We'll post any change here with a new date, and tell you by email or a notice on the site if it's significant. Questions? Email hello@truckshield.ai, or write to us at 9450 SW Gemini Dr, PMB 47941, Beaverton, OR 97008. See also our Terms of Use.